Public Affairs.

EOS is a byword for reputable receivables management. This means that we act with a high degree of sensitivity and a considerable sense of responsibility. Our job is to minimise payment defaults and secure liquidity. By doing so we are making a small but nonetheless important contribution to the functioning of the German economy.

Our Mission.

Policy-makers and society rightly expect companies to contribute their specialist expertise to current political and social debates. As a market leader, and especially as a member of the Otto Group, this is in any case part of our corporate philosophy. We liaise with government and cultivate contacts with consumer protection organisations and associations. We make our long-standing experience in receivables management available in hearings, consultations and expert discussions – and we always do so in a spirit of transparency and openness.

What else matters to us.

The debt collection sector does not enjoy the best reputation. We aim to change that in collaboration with the German Association of Debt Collection Companies (BDIU) and its European counterpart, the Federation of European National Collection Associations (FENCA). We are committed to conveying a realistic picture of debt collection: fair, friendly, transparent – and absolutely essential in the business environment. In the spring of 2017, therefore, we were the first debt collection company to disseminate a campaign in social media designed to show "What debt collection is really like".

The member firms of the German Association of Debt Collection Companies are developing a binding Code of Conduct for the debt collection sector. Why EOS supports this: press release from 18 April 2019

Consent Banner

We use cookies on our website to enable you to have the best possible website visit. These include cookies that are necessary for the operation of the website. In addition, you can decide for yourself whether you want to allow the use of cookies and other tools for statistical purposes, comfort settings or marketing purposes.
In addition, you can withdraw any consent you may have given at any time. Further information can be found in our Privacy Policy.

Necessary

Necessary cookies are required for the operation and basic functions of the website.
You can read about which cookies we use here.

Comfort

If you allow comfort cookies, we can make use of our site easier for you. If you visit our website again to use our services, it is automatically recognized that you have already been with us and which entries or settings you have made, so that you do not have to enter them again.
You can read about which cookies we use here

Statistics

We use statistical cookies to improve our offer. For a needs-based design and continuous optimization of our website, we collect data for anonymous analysis, for example, to determine visitor numbers and aggregated user behavior. These cookies do not serve to identify you personally.
You can read about which cookies we use here

Marketing

We use marketing cookies and analytics tools to personalize the website and for advertising.
As part of SalesViewer®, a javascript-based tracking code is used to determine the following company-related information: - Name, origin and industry of the visiting company - Source/referrer of the visiting company - Keyword - Visitor behavior (e.g. subpages visited, time of visit, duration of visit).
You can read more information here.