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All the news from the EOS Group at a glance.

EOS Magazine

Junge Frau mit ihrem Handy neben einem EOS Teammitglied mit Kopfhörern und zwei Frauen, die miteinander sprechen.

Innovation & Trends Corporate Responsibility

Plain language: Improving communication with consumers

Feb 27, 2025

3 min.

Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.

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Kollecto+ ist das digitales Inkassosystem von EOS.

Receivables Management Innovation & Trends

Digital debt collection system: The success story of Kollecto+

Jan 14, 2025

3 min.

Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.

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ESG: EOS hat eine klare Agenda für umweltbewusstes und soziales Handeln. Expert*innen für Corporate Responsibility sorgen in den Landesgesellschaften für die Umsetzung der Strategie.

Innovation & Trends Corporate Responsibility

ESG experts promoting sustainability at EOS internationally

Nov 6, 2024

4 min.

Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.

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Innovationswettbewerb: Das Gewinnerteam stellte eine Künstliche Intelligenz (KI) vor, die eigenständig Callcenter-Anrufe entgegennehmen und abgeben kann.

Innovation & Trends Digitalization

Innovation contest: When employees shape the future with AI

Jul 10, 2024

3 min.

Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.

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Illustration mit einer Frau die vorm Computer sitzt und einen Roboter anguckt.

Receivables Management Innovation & Trends

RPA: Improving quality with software robots at EOS

Feb 27, 2024

2 min.

“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.

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Der Cybersicherheitsexperte Janusch Skubatz, Chief Information Security Officer der EOS Gruppe, mit braunem Haar und weißem Hemd

Data Analytics Innovation & Trends

Not sure about generative AI? The balance between innovation and risk.

Feb 16, 2024

4 min.

Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.

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Innovation & Trends Digitalization

How generative AI is taking over routine tasks in the financial sector

Jan 19, 2024

3 min.

Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.

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Eine Studie zeigt: Potentiale von KI in Risk & Finance noch ungenutzt.

Data Analytics Innovation & Trends

Survey reveals: AI potential not being exploited in risk and finance.

Nov 27, 2023

2 min.

A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.

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The EOS Group is a leading technology-based investor in receivables portfolios and an expert in managing outstanding receivables. With over 50 years of experience and locations in more than 20 countries, EOS offers its clients worldwide smart services for receivables management. The focus is on banks and companies in the real estate, telecommunications, energy supply, and e-commerce sectors. Our work is based on a clear Code of Conduct. EOS employs more than 6,000 people and is part of the Otto Group. You can find more about our services in Germany here.

More than 6,000 employees in over 20 countries work for EOS.

The EOS Group invested EUR 583.5 million in receivables and real estate in 2023/24.

Illustation shows two men writing a signature on a contract in a business process.

The revenue of the EOS Group for the fiscal year 2023/24 amounts to EUR 997.3 million.

In December 2023, the EOS Group received an ESG Risk Rating from the renowned rating agency Morningstar Sustainalytics. With a score of 9.9 (low risk), EOS ranks among the Top 3 in the "Consumer Finance" sector.

Learn more about our Corporate Responsibility (CR) strategy.

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A green world flourishes with plants as two individuals promote sustainability - one painting a heart, the other standing on a small ladder, symbolizing care and progress.

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.

Read the whole report

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data.

To our EOS studies