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EOS Newsroom.

All the news from the EOS Group at a glance.

EOS Magazine

Der Cybersicherheitsexperte Janusch Skubatz, Chief Information Security Officer der EOS Gruppe, mit braunem Haar und weißem Hemd

Not sure about generative AI? The balance between innovation and risk.

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Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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Illustration mit einer Frau die vorm Computer sitzt und einen Roboter anguckt.

RPA: Improving quality with software robots at EOS

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“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Eine Illustration zeigt einen Roboter beziehungsweise Chatbot, der verschiedene Charts und Texte in die Höhe hält, sowie mehrere Mitarbeitende, die an Rechnern arbeiten und dem Chatbot Fragen stellen.

How generative AI is taking over routine tasks in the financial sector

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Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.
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Eine Studie zeigt: Potentiale von KI in Risk & Finance noch ungenutzt.

Survey reveals: AI potential not being exploited in risk and finance.

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A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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Ein Foto zeigt ein heruntergekommenes Gebäude im kroatischen Režanci. Ein „Stranded Asset“, das EOS Kroatien dem Markt zurück führt.

Stranded assets: EOS creates solutions for unusable real estate.

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The number of unusable properties is growing, partly as a result of increasing requirements for sustainability. EOS is developing new areas of expertise to bring stranded assets like these back onto the market.
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Ein Gruppenfoto zeigt die EOS Geschäftsführer (v.l.n.r.) Andreas Kropp (Deutschland), Justus Hecking-Veltman (Finanzen), Marwin Ramcke (Vorsitzender der Geschäftsführung), Carsten Tidow (Osteuropa) und Dr. Andreas Witzig (Westeuropa).

2022/23 fiscal year: The Board of the EOS Group takes stock.

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In this interview, the members of the Board of the EOS Group talk about the positive developments in fiscal 2022/23, employees, diversity, and the responsibility of debt collection companies.
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Cyber Security hat für EOS höchste Priorität. Dafür baut das Unternehmen einen internationalen Schutzschirm auf.

EOS Group relies on cutting-edge technology for data protection.

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Using cutting-edge technology, EOS protects the data of customers and consumers from attacks by criminals. The new cyber-shield “Iron EOS” makes this an even faster and more efficient process.
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Mitarbeiter*innen fördern. Ein Foto zeigt eine Frau und einen Mann bei einem entspannt wirkenden Gespräch in einer Aufenthaltsfläche – als Symbolbild für eine Unternehmenskultur, in der Mitarbeiter*innen selbstbestimmt handeln.

Empowerment: How EOS attracts and retains employees.

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Supporting and encouraging people ensures growth: EOS has created numerous programs that enable employees to grow both personally and professionally.
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Ein Porträtfoto zeigt Cristi Musat, Managing Director EOS International BVG und „Kopf“ des Projekts Kollecto+

Debt collection software: More efficiency thanks to standardized system.

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In the Kollecto+ collection system, all EOS companies pool their knowledge and experience, and in doing so improve the efficiency of the entire Group.
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Ein Foto zeigt Hände, die Figuren von Schüler*innen auf einem Spielfeld bewegen. Darunter steht der Text: Finanzbildung: Wer früh den richtigen Umgang mit Geld erlernt, ist später besser vor Überschuldung geschützt.

Financial literacy: How EOS is committed to improving financial skills.

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A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.
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Eine Fotomontage zeigt ein Auto, das auf der rechten Spur einer asphaltierten Straße durch eine grüne, weite Landschaft in Richtung Sonnenuntergang fährt. Auf der entgegenkommenden Spur ist der Asphalt vollständig abgetragen.

International debt collection: EOS handles receivables management globally for Hertz.

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Cross-border receivables present both logistical and legal challenges. Car rental company Hertz relies on the expertise of EOS for its international debt collection.
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Eine Illustration zeigt einen Mann und eine Frau in Businesskleidung, die einander die Hände schütteln. Im Hintergrund ist eine Weltkugel mit mehreren Ortsmarken zu sehen – und eine stilisierte Gewinn- und Verlustrechnung.

International debt collection: How EOS processes receivables worldwide.

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EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.
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Eine Grafik illustriert die finanzielle Verunsicherung von Frauen angesichts der Krise: Eine Frau mit Taschenrechner schaut auf eine Rechnung und fasst sich besorgt an den Kopf.

Study: Is money still ‘men’s business’?

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Who saves more, who makes decisions more confidently, and who has greater financial reserves? An EOS study reveals how differently men and women handle financial issues – and suggests possible reasons.
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Marwin Ramcke, CEO der EOS Gruppe

EOS CEO Ramcke in an interview: "I'm in the right place!"

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One year ago, Marwin Ramcke took the CEO position at the EOS Group. What were those first 12 months like for him? A look back gives insight.
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Baumpflanzaktion EOS Frankreich

Tree planting campaign EOS France: A contribution to environmental protection

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EOS in France is planting trees to aid reforestation. Read here how the campaign is reinforcing employee awareness of climate protection and contributing to a more sustainable future.
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Debt in Europe due to inflation: consumers having to tighten purse strings.

Study: One in five people is taking on debt as a result of inflation

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How have rising prices affected the financial situation of consumers? An EOS study reveals that many people have had to take on debt to compensate for inflation.
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Schulden in Europa durch Inflation: Das Geld der Verbraucher verfliegt.

Survey reveals: Young people want more financial education.

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Do you think young people have no desire to deal with their own finances? As a recent survey shows, this is certainly not the case. The level of interest is great – as are their fears for the future.
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Andreas Kropp, Mitglied des EOS Boards und verantwortlich für die Region Deutschland<br/>Geschäftsführer EOS Deutschland lächelt freundlich.

EOS appreciates centralization of debt collection supervision.

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Decided by the German Bundestag and a very pleasing step forward for the debt collection industry.
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Inflation auf Rekordniveau gefährdet Unternehmen: Eine ansteigende Kurve.

Record inflation threatens companies.

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Record inflation and rising energy prices threaten the purchasing power of companies and their ability to invest: Here is how you can mitigate the effects.
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Vertreter:innen der Branche beraten sich über die Zukunft des Inkasso.

For fair debt collection: EOS engaging in associations

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EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly.
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EOS Studie Europäische Zahlungsgewohnheiten: Die Zeichnung eines Mannes inmitten von Fragezeichen und einem Blitz illustriert, dass Unternehmen angesichts sinkender Zahlungsmoral neue Wege im Forderungsmanagement finden müssen.

EOS survey: Poor payment practices are putting European companies at risk

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Many European companies are concerned about their survival, as a growing number of consumers and business customers are paying outstanding invoices late or not at all.
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EOS Studie Europäische Zahlungsgewohnheiten: Die Grafik zeigt, dass die Pandemie im Forderungsmanagement für Unternehmen in Gesamteuropa 31 Prozent an zusätzlichem Aufwand verursacht hat, in Westeuropa sind es 30 Prozent, in Osteuropa 34 Prozent.

Survey: Firms missing out on pandemic-related digital boost in receivables management

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Survey reveals that companies have failed to digitalize their receivables management during the pandemic. What companies should do now to counter poor payment practices and repayment rates.
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Vertreter*innen von IFC und EOS besiegeln am 20.9.2022 bei einem Festakt ihre Zusammenarbeit beim Aufkauf notleidender Kredite und Immobilien in Osteuropa. Marwin Ramcke, Vittorio Di Bello, Carsten Tidow, Ariane Di Iorio

EOS and IFC join forces to purchase non-performing loans and distressed real estate.

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Sustainable financial sector: EOS and IFC are buying up non-performing loans and distressed real estate so that financial institutions in Bosnia and Herzegovina, Croatia, Serbia and Romania can improve their liquidity faster.
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Finanzbildung ist Verantwortung: Mädchen sitzt am Laptop und nimmt an Online-Unterricht teil.

How EOS is committed to a debt-free world.

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In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.
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EOS im UN Global Compact: Alisha Kumar und Sibylle Weingart kümmern sich bei EOS um das Thema Corporate Responsibility.

EOS in the UN Global Compact: Taking CR to the next level.

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Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?
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Technology highlights of the EOS Group: overview of all trends.

From analytics to security tools: The tech highlights of the EOS Group.

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Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
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EOS Geschäftsbericht 2021/22: Besicherter Forderungskauf bei EOS

Interview: “The secured receivables market is all about relationships”

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EOS has greatly expanded its expertise in the processing of non-performing secured loans in recent years. Experts from two EOS countries share their experiences and provide insights into two very different markets.
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Andreas Behmenburg, Regional Sales Manager bei EOS in Deutschland, skizziert ein Tortendiagramm auf einer Glaswand

Identity fraud: The debt collection industry clarifies.

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In cases of identity fraud, EOS does everything in its power to help the victim of alleged fraud. Andreas Behmenburg, Regional Sales Manager for EOS in Germany, explains the company’s options.
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cellular-telephone, push-button, switch, lighter, appliance

Identity theft: How machine learning protects against online fraud.

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When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.
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Digitalisierung als Chance: Jürgen Borgartz schildert, was Digitalisierung für ihn bedeutet und gibt einen Einblick in den Mehrwert der digitalen Transformation bei EOS.

Digitalization as an opportunity.

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Jürgen Borgartz, Managing Director of EOS Deutschland, describes what digitalization means for him and provides insight into the added value of the digital transformation at EOS.
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Das ist die neue Marke EOS: Marwin Ramcke präsentiert sich und das neue EOS Logo.

The new EOS brand: Pioneering and more dynamic and digital.  

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In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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Portrait von Marwin Ramcke,Geschäftsführer der EOS Group und zuständig für Osteuropa.

Interview with new EOS CEO Ramcke: “We are going to set new benchmarks.”

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Marwin Ramcke leads the EOS Group as new CEO. In this interview he reveals his plans for the future and discusses the challenges he sees managers facing today.
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bubble, heart

EOS Chatbot Survey: How employees and customers profit from AI

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Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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envelope, alarm, push-button, switch, clock

EOS 2021 Chatbot Survey: Two of three companies use bots.

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Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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EU-Aktionsplan NPL: Freda Stockfleth, Senior Vice President Corporate Legal and Public Affairs bei EOS

EU Action Plan: Will it accelerate NPL reduction and prevent a financial crisis?

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The EU has issued an action plan to reduce NPLs. In this interview, Freda Stockfleth explains what measures the EU has devised and the potential positive and negative effects for everyone involved.
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Fertigstellung von Bauruinen: EOS bringt verschuldete Immobilien wieder zurück in den Kreislauf.

EOS is bringing debt-ridden properties back into the economic cycle

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In many cities around the world, buildings are lying empty and falling into disrepair. EOS is making sure that these properties can be used again. It’s a win-win scenario!
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Auslandsinkasso

International debt collection at EOS: Globally connected in COVID-19 crisis.

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The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.
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Corporate Responsibility bei EOS: EOS CEO Klaus Engberding

Corporate Responsibility: Four actionable areas – one strategy.

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How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.
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EOS Geschäftsjahr 2020/21 Interview mit Justus Hecking-Veltman

Fiscal 2020/21: “We’ve learned a huge amount this year.”

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In this interview, Justus Hecking-Veltman, CFO of the EOS Group, explains what makes EOS so resilient and how the company aims to exploit new opportunities after this exceptional year.
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CR Strategie der EOS Gruppe: EOS Zentrale am Steindamm in Hamburg

How debt collection can help create a sustainable world

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The EOS Group is resolutely pursuing its corporate responsibility agenda. But climate protection is not the only objective. The company’s CR strategy focuses above all on social and corporate engagement.
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FinTecrity: Marco Gaspar entwickelt digitale Lösungen für das Rechnungs- und Forderungsmanagement von KMUs.

FinTecrity digitizes invoice and receivables management for SMBs.

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Digitized invoice management saves time and creates liquidity. EOS subsidiary FinTecrity GmbH is developing suitable solutions for this purpose.
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Vielfalt bei EOS: Tijen Onaran, Diversity-Expertin

Diversity drives success: “not (just) a women’s issue”

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Diverse teams are more successful, says diversity expert Tijen Onaran. In this interview she reveals how companies can create diversity and equal opportunities in the workplace.
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Press contact

This was our financial year 2022/23.

Fiscal 2022/23 was characterized by uncertainty. Learn here how the EOS Group nevertheless managed to achieve a positive result. In our Annual and Sustainability Report, you’ll find all our KPIs and business highlights and learn what the EOS Group is doing to meet its ESG (environmental, social and governance) responsibilities.
To our Report

EOS studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data.
To our EOS studies

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Daniel Schenk Senior PR Consultant bei EOS Holding GmbH

Daniel Schenk

Team Lead Corporate Communications German Market


presse@eos-solutions.com

Marc Heuer, Consultant Corporate Communications & Marketing

Marc Heuer

Consultant Corporate Communications & Marketing


presse@eos-solutions.com