The secure login with 2-factor authentication guarantees the protection of sensitive customer data.
EOS Space is operated by EOS itself, is available 24/7 and free of charge for you.
The EOS client portal has been online since 2019 and is continually being improved for our clients using agile development methods.
Discover the features of the EOS Space portal.
Claims view & search
You can access all relevant information in the “single claim” view. In addition, documents associated with the claim (such as reminder letters, statements of claims/fees, correspondence with customers, clients and third parties) are available round the clock.
As well as the simple search for claims, EOS Space also provides an advanced search function based on numerous specific criteria, saving you time and stress.
Chronology
Track all activities related to a claim over time. This includes the history of customer and client contacts, payments & bookings, title actions as well as enforcement measures.
Cases needing clarification
Avoid long emails or phone calls and settle cases needing clarification with us quickly and easily on the website. Customizable templates help you to process all issues with just a few clicks e.g.:
Initiate/cancel dunning block
Upload/exchange documents
Submit other data on the claim
Submit queries on the claim
Payment notifications
You can transmit incoming payments from your customers and cancellations to EOS with just a few clicks. Messages, which are not submitted automatically (for example via sFTP), can be submitted individually or in bulk via CSV upload.
In this way, you can keep track of all sent notifications and follow the bookings on the receivable accounts in real time.
Accounting documents
All settlements and reports are provided by EOS in completely digital form. Simply download the documents as a PDF or ZIP file from the portal.
The documents are archived for 10 years in accordance with statutory retention periods and the labelling of unopened files the best possible overview.
Reporting dashboard
Thanks to numerous daily updated reports, you always have an overview of all your receivables at EOS. The reporting dashboard offers, for example, customizable analyses and reports on your handovers, collection performance and the status of your portfolio.
User-friendliness is our priority.
Modern GUI
Intuitive operation
Fast and easy
Important KPIs at a glance
Also suitable for use on tablets or smartphones
Designing the future - Together.
We are working constantly on improving our services.
You can look forward to the following functions:
Detailed and customizable dashboards and reports according to your requirements available directly in EOS Space
Comprehensive self-service options
Administration of master data
Development of News Blog and Glossary
and much more!
Any questions? Please feel free to contact us!
We’ll be happy to show you how the EOS Service Portal works in a live demo.
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