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Was bietet das EOS Serviceportal?

What can I do with the EOS Service Portal?

  • Payments in real time and via nine payment options
  • Live chat with our debt collection experts
  • Get an overview of debt owed for greater transparency
  • Change of address with just a click
  • Agree on individual installment plan via the chat function
  • Make contact using an online form or phone
  • Access help section for consumer queries about debt collection
  • Download various documents

Our central digital touchpoint – available to your customers 24/7.

Moderne Zahlarten: Apple Pay, PayPal. Klarna, Visa, Mastercard, Sepa-Lastschrift, Barzahlen.de/viacash, giropay/paydirekt, Google Pay.

Modern payment methods

Defaulting customers have a range of options, from traditional payment methods like direct debit and credit card to Apple Pay or PayPal. And there's more to come! EOS is guided by the latest market trends and is constantly adding new payment methods.
Benutzerfreundliche Bedienung.

User-friendly operation

The Service Portal is available around the clock and works on all devices. You do not have to register or install an app to use the site. It has a modern intuitive user interface that is fast and easy to use.
Digitale Kommunikation per Live Chat.

Digital communication

You can contact our EOS experts directly via live chat. Whether you have questions about specific debts, address changes or installment agreements, it can all be clarified via the Service Portal.
Sicherheit und Datenschutz.

Security and data privacy

  • “Security by design” (data minimized and no storage of personal details)
  • Anonymous payment options
  • GDPR-compliant
  • Anti-DDOS protection and web application firewall
  • Brute force prevention to block bots or automated login attempts
  • A+ rated SSL certificate

Any questions? Please feel free to contact us!

We’ll be happy to show you how the EOS Service Portal works in a live demo.
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