B2C business unit - EOS in Germany
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Your expert for successful receivables management.

For more than 50 years we have been offering customized solutions. Whether we are handling fiduciary debt collection or purchasing debt portfolios, we rely on digital collection processes, equitable communication, and the experience of our skilled personnel to achieve successful outcomes for you.

Not just for receivables in Germany but all around the world.
We’ll manage your receivables entirely according to your requirements and can also provide conventional services like door-knocking and phone reminders.

Would you like to know more?

A member of BDIU - Bundesverband Deutscher Inkasso-Unternehmen e. V.


Receivables management expertise in various sectors.

Technology in action. With cutting-edge approaches that set benchmarks.

We offer much more than just debt collection processes.

Our mission is to find the best possible solution for both parties, i.e. for companies and consumers, based on equitable communication and targeted measures.  

How do we do it? By leveraging algorithm-based models and self-learning systems that determine the best collection step to be taken next in a process that is individualized, innovative and efficient.

Reap the rewards of the digital opportunities offered by EOS receivables management!

EOS portals.
Digital touchpoints for you and your customers.

EOS Serviceportal für Ihre Kund*innen.

EOS Service Portal

Convenient payment options, 24/7 contactability, and live chat with EOS.
Learn more
EOS Space - Unser Mandantenportal.

EOS Space

Our client portal provides a comprehensive range of self-service functions.
Learn more

Made-to-measure reporting. Individualized and informative.

Individual, transparent & detailed

  • Quarterly, monthly or daily: You choose how often and in what level of detail you need the information on your portfolio.
  • Customized digital analyses and reports on your receivables, prepared for you quickly, accurately and transparently.
  • Everything at a glance: payment and status notifications, transaction reports and statements on receivables transferred.

Connectivity and integration.

Kundenorientierte Serverintegration. Kundenorientierte Serverintegration.

Customer-centric server integration.

Data exchange either automated via an SFTP interface of individually using a secure portal.
Flexibilität bei der Datenübergabe. Flexibilität bei der Datenübergabe.

Data exchange either automated via an SFTP interface of individually using a secure portal.

All common data formats from system exports supported, so no need to program a special export format.
Nutzung von REST-API. Nutzung von REST-API.

Use of REST-API.

Automated real-time data exchange via REST-API interface.
icon red digital processes

Demand-driven feedback.

Wide range of information, from monthly reports for accounting to fully automated, system-specific and daily data transfer.

Your expert for pre- and post-litigation and judicial debt recovery.

  • Offering receivables management services since 1974
  • 7 locations in Germany
  • Workforce of 1,900 in Germany and more than 6,000 worldwide
  • Our Code of Conduct defines everything we do
Illustration der Deutschlandkarte mit den Standorten der EOS Gesellschaften.

Get in touch the way you like. We're happy to help you.

EOS Deutscher Inkasso-Dienst GmbH (EOS DID), headquartered in Hamburg, is the primary and largest debt collection company in the EOS Group. Originating from the Otto Group's legal department, EOS DID has had experience in debt collection processing since 1974. Our employees are highly motivated and committed to your success.

And what would debt collection be without personal reminder telephony? A total of five EOS-owned call centers handle inbound and outbound telephony.

EOS Deutscher Inkasso-Dienst GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-0
E-mail: info@eos-did.com

EOS DID has branches in Berlin, Heidelberg, Kamp-Lintfort, Nürnberg, Offenbach and Potsdam. 
Managing directors: Juliane Schmid, Jörg Schweda

Would you like to pay your outstanding debt? Click here to go to the EOS service portal.
EOS Field Services GmbH is the field service organization of the EOS Group. A total of 160 permanent employees are on duty throughout Germany. Further information about EOS Field Services can be found here.

EOS Field Services GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-1911
E-mail: sales@eos-fieldservices.com

Managing Directors: Daniel Rohwedder, Jörg Schweda

Any Questions?
Contact our Sales Team.

We are looking forward to your request!

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