We use cookies on our website to enable you to have the best possible website visit. These include cookies that are necessary for the operation of the website. In addition, you can decide for yourself whether you want to allow the use of cookies and other tools for statistical purposes, comfort settings or marketing purposes.
In addition, you can withdraw any consent you may have given at any time. Further information can be found in our Privacy Policy and Imprint.

Business to consumer receivables.
Your expert for successful receivables management.
For more than 45 years we have been offering customized solutions. Whether we are handling fiduciary debt collection or purchasing debt portfolios, we rely on digital collection processes, equitable communication, and the experience of our skilled personnel to achieve successful outcomes for you.
Not just for receivables in Germany but all around the world.
We’ll manage your receivables entirely according to your requirements and can also provide conventional services like door-knocking and phone reminders.
Would you like to know more?
Not just for receivables in Germany but all around the world.
We’ll manage your receivables entirely according to your requirements and can also provide conventional services like door-knocking and phone reminders.
Would you like to know more?
Technology in action. With cutting-edge approaches that set benchmarks.
We offer much more than just debt collection processes.
Our mission is to find the best possible solution for both parties, i.e. for companies and consumers, based on equitable communication and targeted measures.
How do we do it? By leveraging algorithm-based models and self-learning systems that determine the best collection step to be taken next in a process that is individualized, innovative and efficient.
Reap the rewards of the digital opportunities offered by EOS receivables management!
How do we do it? By leveraging algorithm-based models and self-learning systems that determine the best collection step to be taken next in a process that is individualized, innovative and efficient.
Reap the rewards of the digital opportunities offered by EOS receivables management!
Made-to-measure reporting. Individualized and informative.
Individual, transparent & detailed
- Quarterly, monthly or daily: You choose how often and in what level of detail you need the information on your portfolio.
- Customized digital analyses and reports on your receivables, prepared for you quickly, accurately and transparently.
- Everything at a glance: payment and status notifications, transaction reports and statements on receivables transferred.
EOS Events
Online Event-Reihe "Auf einen Kaffee mit"
Unsere Online-Event-Reihe startet in die nächste Runde. In 30-minütigen Sessions geben Experten Einblick in Fachthemen. Kurzweilig, prägnant, informativ. Seien Sie dabei!
Zur Event-Übersicht
Get in touch the way you like. We're happy to help you.
EOS Deutscher Inkasso-Dienst GmbH (EOS DID), headquartered in Hamburg, is the primary and largest debt collection company in the EOS Group. Originating from the Otto Group's legal department, EOS DID has had experience in debt collection processing since 1974. Our employees are highly motivated and committed to your success.
And what would debt collection be without personal reminder telephony? A total of five EOS-owned call centers handle inbound and outbound telephony.
EOS Deutscher Inkasso-Dienst GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-0
E-mail: info@eos-did.com
EOS DID has branches in Berlin, Heidelberg, Kamp-Lintfort, Nürnberg, Offenbach and Potsdam.
Managing directors: Juliane Schmid, Jörg Schweda
Would you like to pay your outstanding debt? Click here to go to the EOS service portal.
And what would debt collection be without personal reminder telephony? A total of five EOS-owned call centers handle inbound and outbound telephony.
EOS Deutscher Inkasso-Dienst GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-0
E-mail: info@eos-did.com
EOS DID has branches in Berlin, Heidelberg, Kamp-Lintfort, Nürnberg, Offenbach and Potsdam.
Managing directors: Juliane Schmid, Jörg Schweda
Would you like to pay your outstanding debt? Click here to go to the EOS service portal.
EOS Field Services GmbH is the field service organization of the EOS Group. A total of 160 permanent employees are on duty throughout Germany. Further information about EOS Field Services can be found here.
EOS Field Services GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-1911
E-mail: sales@eos-fieldservices.com
Managing Directors: Daniel Rohwedder, Jörg Schweda
EOS Field Services GmbH
Steindamm 71
20099 Hamburg
Phone: +49 40 2850-1911
E-mail: sales@eos-fieldservices.com
Managing Directors: Daniel Rohwedder, Jörg Schweda