Business to consumer receivables.
EOS Deutschland GmbH.

Your partner in receivables management: EOS office building in Hamburg.

Das EOS Serviceportal:

Alle Bezahloptionen.

Your expert for successful receivables management

For more than 40 years we have been offering customized solutions. Whether we are handling fiduciary debt collection or purchasing debt portfolios, we rely on digital collection processes, equitable communication, and the experience of our skilled personnel to achieve successful outcomes for you.

Not just for receivables in Germany but all around the world.
We’ll manage your receivables entirely according to your requirements and can also provide conventional services like door-knocking and phone reminders.

Would you like to know more?

Receivables management expertise in various sectors.

Technology in action.
With cutting-edge approaches that set benchmarks.

We offer much more than just debt collection processes.

Our mission is to find the best possible solution for both parties, i.e. for companies and consumers, based on equitable communication and targeted measures.  

How do we do it? By leveraging algorithm-based models and self-learning systems that determine the best collection step to be taken next in a process that is individualized, innovative and efficient.

Reap the rewards of the digital opportunities offered by EOS receivables management!

EOS portals.
Digital touchpoints for you and your customers.

  • EOS Service Portal

    Convenient payment options, 24/7 contactability, and live chat with EOS.
  • EOS Space

    Our client portal provides a comprehensive range of self-service functions.

Made-to-measure reporting. Individualized and informative.

  • Customized to your requirements.

    Quarterly, monthly or daily: You choose how often and in what level of detail you need the information on your portfolio.

  • Transparent.

    Customized digital analyses and reports on your receivables, prepared for you quickly, accurately and transparently.

  • All the details you need.

    Everything at a glance: payment and status notifications, transaction reports and statements on receivables transferred.

Connectivity and integration.

  • Customer-centric server integration.

    Customer-centric server integration.

    Data exchange either automated via an SFTP interface of individually using a secure portal.

  • Data exchange either automated via an SFTP interface of individually using a secure portal.

    Data exchange either automated via an SFTP interface of individually using a secure portal.

    All common data formats from system exports supported, so no need to program a special export format.

  • Use of REST-API.

    Use of REST-API.

    Automated real-time data exchange via REST-API interface.

  • Demand-driven feedback.

    Demand-driven feedback.

    Wide range of information, from monthly reports for accounting to fully automated, system-specific and daily data transfer.

Impressive facts.

Logos: Otto Group, BDIU e. V., Euler Hermes Rating, TÜV DIN EN ISO 9001 Certification

EOS is...

  • Map of Germany with EOS offices in Hamburg, Berlin, Potsdam, Nuremberg, Kamp-Lintfort and Heidelberg.

    Your expert for pre- and post-litigation and judicial debt recovery.

    • Offering receivables management services since 1974
    • 7 locations in Germany
    • Workforce of 1,500 in Germany and 7,500 worldwide
    • Our Code of Conduct defines everything we do
    Code of Conduct

Get in touch the way you like. We're happy to help you.

  • EOS Deutscher-Inkasso-Dienst GmbH (EOS DID), headquartered in Hamburg, is the primary and largest debt collection company in the EOS Group. Originating from the Otto Group's legal department, EOS DID has had experience in debt collection processing since 1974. Our employees are highly motivated and committed to your success.

    And what would debt collection be without personal reminder telephony? A total of five EOS-owned call centers handle inbound and outbound telephony.

    EOS Deutscher Inkasso-Dienst GmbH
    Steindamm 71
    20099 Hamburg
    Phone: +49 40 2850-0
    E-mail: info@eos-did.com

    EOS DID has branches in Berlin, Heidelberg, Kamp-Lintfort, Nürnberg, Offenbach and Potsdam. 
    Managing directors: Jürgen Borgartz, Jörg Schweda

    Would you like to pay your outstanding debt? Click here to go to the EOS service portal.

  • EOS Field Services GmbH is the field service organization of the EOS Group. A total of 160 permanent employees are on duty throughout Germany. Further information about EOS Field Services can be found here.

    EOS Field Services GmbH
    Steindamm 71
    20099 Hamburg
    Phone: +49 40 2850-1911
    E-mail: sales@eos-fieldservices.com

    Managing Directors: Daniel Radünz, Jörg Schweda

     

EOS: The Magazine.

More

Our sales team is at your service.

EOS B2C Sales Team
from l. t. r.: Jürgen Borgartz, Oliver Tiedemann, Frank Textor, Timo Seelmann, Andreas Behmenburg, Anto Zubak, Jan Ruckelshausen

We are looking forward to your request

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