Hamburg, June 7, 2021 – The phone dunning specialists EOS Serviceline GmbH (ESL) and EOS Communication Center Nürnberg GmbH (EOS CCN) will become part of EOS Deutscher Inkasso-Dienst GmbH (EOS DID) with retroactive effect from March 31, 2021.

The merger of the three EOS companies will result in even closer collaboration for professional receivables management on the German B2C debt collection market. All subsidiaries in Hamburg, Berlin, Potsdam, Kamp-Lintfort and Nuremberg will be retained and will in future pool their expertise to benefit customers to an even greater extent.

EOS DID was established in Hamburg in 1974 and is the original company of the international EOS Group. With close to 50 years experience in receivables management, the company combines digital collection processes with professional phone dunning and delivers impressive results with its innovative technologies and high-quality receivables processing.


About EOS Deutschland

EOS Deutschland, which has its head office in Hamburg, is a wholly-owned subsidiary of the Otto Group. The EOS Group has been providing receivables management services for almost 50 years. With its more than 60 subsidiaries and affiliates it is represented in over 25 countries.

In both the fiduciary collection and receivables purchasing segments, EOS takes tailored measures and leverages the synergies from its decades of experience in receivables management and the use of cutting-edge technology. Companies from a wide range of sectors, including banks and insurance companies, e-commerce and energy utilities, rely on the experience of the collection specialists at EOS Deutschland.

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