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Innovative receivables management for energy
The consumer environment is fast, transparent and digital, and energy utilities are also undergoing rapid upheavals. Customer service is available 24/7 in customer portals or via apps, while insight into consumer information happens in real time. Customers can choose and execute online payment methods and instant payment options with just a click. And of course, billing is also direct and digital.
In conjunction with its receivables management, EOS is also responding to growing consumer demands by implementing innovative measures. For example, by offering modern communication tools like EOS PayMail or the EOS Service Portal, where defaulting customers can settle their debts at any time using the payment method of their choice or contact EOS using a live chat function. Yet even the traditional reminder letter is still achieving successful outcomes, depending on the specific consumers concerned.
In conjunction with its receivables management, EOS is also responding to growing consumer demands by implementing innovative measures. For example, by offering modern communication tools like EOS PayMail or the EOS Service Portal, where defaulting customers can settle their debts at any time using the payment method of their choice or contact EOS using a live chat function. Yet even the traditional reminder letter is still achieving successful outcomes, depending on the specific consumers concerned.
Our strengths work to your advantage.
- Recovering final invoiced receivables since 1999 – you can count on our expertise
- Made-to-order receivables management: receivables purchase and fiduciary collection
- Accessible around the clock seven days a week – with portal solutions from EOS
- Targeted and fair communication – from contact channel and date of interaction to striking the right tone
- Analytical processes and self-learning systems – our recipe for future success
- More energy for your receivables management - we offer suitable solutions for your receivables
Your specialist for outstanding receivables.
Since 1999, following the deregulation of the electricity market, EOS has been supporting energy utilities with their B2C and B2B operations by providing customized, automated solutions for receivables management.
EOS knows the most effective method for approaching defaulting customers and working with them to find a fair solution. Benefit from the professionalism and caliber of the debt collection specialist so you can concentrate on your core business again.
EOS knows the most effective method for approaching defaulting customers and working with them to find a fair solution. Benefit from the professionalism and caliber of the debt collection specialist so you can concentrate on your core business again.