Settle claim
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Welcome to the EOS download center

The following forms are available for download here: SEPA Direct Debit Mandate, Power of Attorney, Household Information Form, and Personal Identity Verification Form.

Pay online now

Please note:

Please make sure to include the 11-digit claim number on each form.

This will help us ensure accurate processing. You can find the claim number in the upper right corner of the letter you received from EOS.

Please return the forms to us fully completed by:

Email to [email protected] or

Post to EOS Deutscher Inkasso-Dienst GmbH, Steindamm 71, 20099 Hamburg

Return the form by email

Download useful forms

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SEPA form for EOS Deutscher Inkasso-Dienst GmbH

Form for setting up a SEPA direct debit mandate for simple and secure debiting of payments from your account.
SEPA form (88 kb)
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Person confusion check

If you suspect that your identity has been misused, please complete this form and send it back to us.
Person confusion check (177 kb)
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Household income

To tell us your current income situation, please return the completed form.

Household income (57 kb)
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Power of attorney

Would you like to authorize another person to settle the claim on your behalf due to personal circumstances? Then please return the completed form to us.
Power of Attorney (75 kb)
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SEPA form for EOS Investment GmbH

Form for setting up a SEPA direct debit mandate for EOS Investment GmbH for easy and secure payment debits from your bank account.

SEPA form (57 kb)
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SEPA form for Creditable Opportunities Fund II SCS-RAIF

Form for setting up a SEPA direct debit mandate for Creditable Opportunities Fund II SCS-RAIF for easy and secure payment debits from your bank account.

SEPA form (83 kb)

Update contact information

Have you moved or changed your contact information? To ensure that all important information reaches you, you can quickly and easily update your contact information here. Please have the 11-digit claim number ready.

Update contact details now

Contact. How to reach us:

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Call us now

Our call agents will be happy to help you Monday - Friday from 7:30 am - 6:00 pm.
+49 40 2850 1023
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Pay now, arrange a rate or view your balance

Check your payment options. Please have the 11-digit claim number ready.

Pay online now

Useful information