EOS Serviceportal -Young woman standing in office smiles at camera.

You want to make a payment?

Click here for the EOS service portal.

EOS Service Portal.
For consumers.

What can I do on the EOS Service Portal?

  • Payments in real time and more than ten payment channels
  • Live chat with our debt collection experts
  • Get an overview of debt owed for greater transparency
  • Change my address with just a click
  • Agree on an installment plan via the chat function
  • Make contact using an online form or phone
  • Access help section for consumer queries about debt collection
  • Download various documents

Our central digital touchpoint – available to your customers 24/7.

Modern payment methods.

Defaulting payers have a range of options, from traditional payment methods like direct debit and credit card to Apple Pay or giropay. And there's more to come! EOS is guided by the latest market trends and is constantly adding new payment methods.

Modern payment methods: Apple Pay, PayPal. Klarna, Visa, Mastercard, Sepa-Lastschrift, Barzahlen.de/viacash, giropay/paydirekt, Google Pay.
User-friendly operation.

User-friendly operation.

The service portal is available around the clock and works on all devices. You do not have to register or install an app to use the site. It has a modern intuitive user interface that is fast and easy to use.

Digital communication.

You can contact our EOS personnel directly via live chat. Whether you have questions about specific debts, address changes or installment agreements, it can all be clarified via the service portal.

Digital communication via Live chat.
Security and data privacy.

Security and data privacy.

  • “Security by design” (data minimized and no storage of personal details)
  • Anonymous payment options
  • GDPR-compliant
  • Anti-DDOS protection and web application firewall
  • Brute force prevention to block bots or automated login attempts
  • A+ rated SSL certificate

If you have any more questions please get in touch!

We’ll be happy to show you how the EOS Service Portal works in a live demo.

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Bitte füllen Sie das Pflichtfeld aus.
Bitte füllen Sie alle erforderlichen Felder aus.
Bitte füllen Sie das Pflichtfeld aus.
Bitte füllen Sie alle erforderlichen Felder aus.

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You can read about which cookies we use here


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