Hamburg, September 16, 2020 – EOS Deutschland is the only debt collection firm to be given the distinction “most innovative company” by Focus and Focus Money magazines this year. The study showed that as a leading provider of receivables management services, EOS is setting the benchmark in its sector. The investigation analyzed more than 18 million statements in digital media and rated the perceived innovative strength of the around 5,000 German companies with the largest workforces. The assessment looked at five aspects: innovation activity, investments, R&D, product innovations and technology.
“It is fantastic that the investment and huge commitment we have made in the optimization of our collection processes in recent years has obviously been so positively received,” says Jürgen Borgartz, Managing Director of EOS Deutschland. “We are thrilled to receive this award and will continue to do our utmost to support our clients with innovative, data-driven solutions for processing their outstanding receivables. At the same time we are investing in technology that facilitates individual installment plans that take account of the financial situation of the defaulting consumers, particularly in the current circumstances.”
The EOS Group, a technology-driven financial investor and service provider operating in 26 countries worldwide, invested more than €25 million in innovative technologies in fiscal 2019/20. Around 500 employees worldwide are responsible for developing and implementing digital processes. In Germany, the focus is on developing a proprietary AI-based collection software program that will make receivables processing even more efficient in the future. Based on intelligent data analysis, the system helps EOS specialists decide the best actions to take next in the collection process. Compared with conventional processing methods, the company is achieving an increase in payment receipts of around 10 percent with the help of the software.
Other examples of successful innovation projects from EOS in Germany are data-driven portfolio valuation when purchasing receivables packages, the wide range of modern payment methods like Apple Pay or Google Pay that EOS offers consumers who are settling their outstanding debts on its online service portal, and the use of artificial intelligence to ward off potential hacker attacks.
About EOS Group
The EOS Group is one of the leading technology-driven financial investors and an expert in the processing of outstanding receivables. The company's core business is the purchase of unsecured and secured debt portfolios. With over 40 years of experience, EOS offers some 20,000 customers in 26 countries around the world smart services for all their receivables management needs. Its key target sectors are banking, utilities, real estate and e-commerce. EOS employs more than 7,500 people and is part of the Otto Group.