Efficient invoicing and reminder system: collectAI and EOS start collaborating on receivables management

Hamburg, Germany, 29.8.2019 – The fintech collectAI and debt collection company EOS Deutschland are pooling their expertise and as of now will be working more closely together.

The purpose of the collaboration is to be able to offer companies an integrated solution that combines digital and consumer-centric services in receivables management. From e-invoices via a digital billing system through the commercial dunning process to applying for enforcement procedures, the cooperation between the two Otto Group companies will leverage synergies along the entire receivables collection chain.

As a technology company, collectAI offers automated and digital receivables management upstream of the debt collection process. In the process, the Hamburg-based fintech makes systematic use of artificial intelligence and machine learning.

The collectAI software comprises modular solutions for digital invoicing and smart dunning procedures such as white label payment gateways and payment links. If receivables are still unpaid following the commercial dunning procedure, EOS can then take over the collection process. Drawing on its decades of experience in the market and using cutting-edge technology and automated dunning processes, the debt collection specialist works with the defaulting consumer to try to find a fair solution. In this context, EOS approaches the non-payers individually and in a targeted fashion across all communication channels.

“Our AI-based software achieves much higher realization rates than the analog process. Despite this, some invoices continue to remain unpaid, making a collection process necessary. Because our systems are integrated, we can conveniently pass on the outstanding receivables to EOS via an interface. This is how we achieve the best results for our customers by working together,” says Thomas von Hake, Managing Director of collectAI, about the process involved.

The prestigious debt collection company EOS uses ultra-modern technology. “Both companies have embraced the digital mindset, and this is what drives us,” says Jürgen Borgartz, Managing Director of EOS Deutschland. “And this is how we create added value for all participants.”

About collectAI
collectAI is a software platform for intelligent receivables management with digital, AI-based payment services. It offers modular or integrated options for digital payment, smart reminders and white-label payment pages. The smart technology flexibly optimizes the goals of higher realization rates, cost reduction and customer loyalty and combines digital communication channels with a variety of payment methods for a smooth process. Thus, collectAI fundamentally improves the customer experience and places the needs of the end users at the center of the service. Founded in 2016, collectAI is part of Germany’s largest e-commerce retailer, the Otto Group.

For more information please visit: www.collect.ai


About EOS Deutschland 
EOS Deutschland, which has its head office in Hamburg, is a wholly-owned subsidiary of the Otto Group. The EOS Group has been providing receivables management services for more than 40 years. With its more than 60 subsidiaries and affiliates it is represented in over 25 countries. 
In both the fiduciary collection and receivables purchasing segments, EOS takes tailored measures and leverages the synergies from its decades of experience in receivables management and the use of cutting-edge technology. 

Companies from a wide range of sectors, including banks and insurance companies, e-commerce retailers, energy utilities and public bodies, rely on the experience of the debt collection specialists at EOS Deutschland.

For more information please go to: www.eos-deutschland.de

Print

Cookie Settings

We use cookies on our website to enable you to have the best possible website visit. These include cookies that are necessary for the operation of the website, those that are only used for anonymous statistical purposes, cookies that are used for comfort settings and cookies that are used to provide you with personalized, interest-based content. You can decide yourself whether you want to allow the use of statistics, comfort, and marketing cookies. In addition, you can change/withdraw your consent at any time by clicking on the Change Cookies settings on the bottom of the website. Further information can be found in our Privacy Policy and in our Imprint.

Necessary

We use necessary cookies. These cookies are necessary for the operation and the basic functions of the website. In particular, they enable the security-relevant functioning of our website.
You can read about which cookies we use here.

Comfort

If you allow comfort cookies, we can make use of our site easier for you. If you visit our website again to use our services, it will automatically be recognized that you already visited us and the entries and settings you made will automatically be recognized so that you do not have to enter them again. For example, through this, you will not have to reenter your user data every time, but rather you can access the data already entered when you visit the website again.
You can read about which cookies we use here

Statistics

We use statistical cookies to improve our offering and ensure a needs-based design and the continuous optimization of our website. 
For this, we collect anonymized data for statistics and analytics, for example, to determine site traffic and user behavior and to adapt and improve our content and the website experience. 
You can read about which cookies we use here

Marketing

We use marketing cookies so that we can provide you with relevant and interest-based content when you visit our website.  
You can read about which cookies we use here.