EOS Group national subsidiaries use the knowledge platform to become collectively smarter. The analytics platform will become the AI ‘super brain’ of the EOS Group.
How and where do I best address my customers? New AI systems are determining this using insights from behavioral economics. What are the consequences for business?
In matters of data security there’s still work to do. An EOS survey shows that top decision-makers in European firms see cyber security as a trending issue.
In online retail, even just a handful of data is enough to yield a valid credit score. A research paper by the Frankfurt School of Finance & Management shows how informative our digital footprint can be.
AI systems invest money, make diagnoses, steer cars and identify wanted persons. But who is liable if AI makes a mistake when carrying out such sensitive tasks?
The EOS survey “European Payment Practices” 2019 shows that only 28 percent of European companies offer digital payment. Will the EU Directive PSD2 create momentum in the market?
Credit card firms and technology giants like Apple and Google are the front runners in mobile payment. But what are the prospects for a European solution?
Digitalization insufficient: Over half of European companies rate themselves poorly. This is shown by the EOS survey “European Payment Practices” 2019. Where are the weaknesses?
Data is the fuel that drives many sectors. But how do companies determine the value of their data? EOS has developed a strategy for working this out.
AI systems can provide a digital coach that supports every phone call in the call center and analyzes conversations. But are both parties more satisfied at the end of the call?
How companies make sure that customers will pay our invoices promptly and reliably? What is the ideal payment method in European companies?
A new breed of fintech firm is promising to make requirements like know-your-customer a breeze.
If you work in a rapidly changing market your business software needs to keep up with the pace – as do the people using it.
It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.
EOS is embracing digitisation: The company is innovating debt collection with its apps, customer platforms and AI systems.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
EOS is becoming a technology-driven financial investor and international innovation leader: CEO Klaus Engberding on his vision for the Group.
How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.