Kirsten Pedd continues as BDIU President and establishes Code of Conduct for the debt collection sector.

The EOS Group will provide the President of the German Association of Debt Collection Companies (BDIU) for another four years.

  • Kirsten Pedd reappointed President of the BDIU
  • Code of Conduct for debt collection sector adopted

Kirsten Pedd, Chief Compliance Officer and Head of Public Affairs for the international financial services provider, was unanimously confirmed in office yesterday by the association’s members. Pedd, who has been representing EOS in the BDIU for almost 20 years, was the first woman appointed to lead the association in 2016.

I am very pleased that the members of the BDIU have given me their vote of confidence by re-electing me. I am especially proud that we were able to adopt our Code of Conduct, which shows that responsibility and fairness are not just empty words for us but a real commitment. Kirsten Pedd, Chief Compliance Officer and Head of Public Affairs

Code of Conduct

Through the Code of Conduct, member companies undertake to establish rules for debt collection services that in some cases go beyond the statutory requirements. By doing this they aim to meet their responsibilities within the debt collection sector.

The Code of Conduct was unanimously adopted at the AGM. It covers the entire life cycle of a receivable, from acceptance of the collection order and communication with defaulting payers to other obligations related to the processing of payments and the handling of complaints and queries. Kirsten Pedd was the driving force behind its development.

Read more in our press release

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Photo credits: EOS intern

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